Schedule of fees

CPE, in aiming to enhance the confidence of students and their parents in the quality of education in Singapore, has stipulated that all PEIs must sign a PEI-Student Contract with students. The contract sets out the terms and conditions governing the relationship between the student and PEI. SIM PL will honour all terms and conditions in the contract and in all communication materials. Students may request for a copy of the PEI-Student Contract from SIM PL or view it on the SkillsFuture Singapore (SSG) website at:
www.ssg.gov.sg

There will be a cooling-off period of 10 working days after signing the PEI-Student Contract. Students have the right to cancel the contract within the 7 working days and be refunded the highest percentage (as indicated under the refund table in the student contract) of the fees already paid if the students submit written notice of withdrawal to SIM PL within the cooling off period. After the cooling-off period, SIM PL’s refund policy will apply.

SIM PL adopts a mandatory Fee Protection Scheme (FPS) to protect the paid fees of both local and international students. The FPS serves to protect the student’s fees in the event that the PEI is unable to continue operations due to insolvency, and/or regulatory closure. In addition, the FPS protects the student if the PEI fails to pay penalties or return fees to the student arising from judgments made against it by the Singapore courts.

SIM PL has appointed Etiqa Insurance Pte. Ltd. and Lonpac Insurance Bhd as our FPS insurance providers. Under the FPS insurance scheme, students’ fees will be insured by the FPS insurance provider pre-assigned by SIM PL. In case of events as stated above, students will be able to claim their paid fees from the respective FPS insurance provider. More details of the FPS can be found in the FPS Instruction Manual, available at:
www.ssg.gov.sg

SIM PL shall refund the entire Course Fees and Miscellaneous Fees already paid by the Student if:

1. It does not commence the Course on the Course Commencement Date;

2. It terminates the Course before the Course Commencement Date;

3. It does not complete the Course by the Course Completion Date;

4. It terminates the Course before the Course Completion Date;

5. It has not ensured that the student meets the course entry or matriculation requirement as set by the awarding institution within any stipulated timeline set by CPE; or

6. The Student’s Pass application is rejected by Immigration and Checkpoints Authority (ICA).

Refund for withdrawals due to non-delivery of course shall be made within 7 working days of the above notice should the student decide to withdraw.

In the event that the students withdraw due to reasons other than those stated above, refund to students will be computed based on information at the following page

1. An application fee is payable for each application form that is submitted. This fee (inclusive of 8% GST) is non-refundable and non-transferable. The fee will be refunded fully only if the intake does not commence. Unpaid applications will not be processed.

2. Request for refund is to be executed by student, through the submission of an online refund request in SIMConnect, along with the supporting documents (where applicable).

3. Refunds (if any) will be processed not more than 7 working days from receipt of Student’s fully completed refund request.

4. For refund arising from a course-related request which requires approval from SIM PL and/or the University Partners (where applicable), e.g. transfer of course or leave of absence application, the refund request will only be accepted and processed after the course-related request has been approved.

Students are to put up their request for course transfer, withdrawal and leave of absence via relevant forms/platforms. For students who are below the age of 18, the supporting documents must include the parent’s/legal guardian’s written consent to the student’s request. SIM PL will advise students on the final outcome within a reasonable time frame (not more than 4 weeks).

Course Transfer and Leave of Absence.

1. Approvals for course transfer and leave of absence are granted on a case-by-case basis.

2. Students are subject to meeting each individual course’s admission requirements as well as the conditions for which a course transfer or leave of absence will be granted as part of the consideration. Such conditions will be made available in the Programme Handbook where applicable. In the case of external degree programmes, the conditions will be aligned with the conditions stipulated by the University Partners.

3. A transfer fee may be applicable for some programmes.

4. A fresh PEI-Student Contract will be executed between the Student and SIM PL when a course transfer request has been approved or when the Student’s original student contract has expired at the point of student returning from his/her leave of absence.

5. Students are deemed to have withdrawn from the original course when the application for course transfer is approved; the refund percentage as indicated in the refund table shall apply if refund is applicable.

Withdrawal

6. Transferring to another institution is deemed as a withdrawal from SIM PL.

Confidentiality

7. SIM PL is committed to maintaining the confidentiality of the student's personal information and undertakes not to divulge any of the student's personal information to any third party without the prior written consent of the student SUBJECT TO the obligation of SIM PL to disclose to any Singapore government authority any information relating to the student in compliance with the law and/or to the organisation conferring/awarding the qualification.